MERCANERA
Cards · Issuing

Growing card portfolios in under-penetrated markets

Issuing at scale needs more than new card products. Customers need reasons to use them every week.

Mercanera advisory team ·

Issue where usage starts

Banks grow active cards by linking issuing to salary accounts, payroll programmes and digital onboarding, and by issuing instant virtual cards that work in wallets and online the same day. Tokenisation makes those cards safe to use on phones and in e-commerce, which drives early usage.

Grow acceptance alongside issuing

Partnerships with acquirers, SoftPOS and QR programmes and merchant incentives build spending options where customers actually shop, especially outside the major cities.

Measure what matters

Activation and usage, rather than cards issued, should drive targets, incentives and reporting. A smaller base of active, profitable cards is worth far more than a large base of dormant ones, and it builds the data a bank needs for credit and cross-selling.